Shipping Policy

Order Processing:
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next working day.

Shipping Timeline:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–7 business days
  • Remote Areas: May take up to 10 business days

Please note, delays might occur during high-demand periods or due to unforeseen circumstances.

Shipping Charges:

  • Prepaid Orders: Free shipping on all orders above ₹999
  • ₹49 shipping charge for orders below ₹999
  • Cash on Delivery (COD): Additional ₹50 COD fee applies

Order Tracking:
Once your order is shipped, you will receive a tracking link via SMS/email to track your package in real-time.

Delivery Partners:
We use trusted courier partners like Delhivery, Bluedart, XpressBees, etc., to ensure safe and timely deliveries.

Undelivered Orders:
If the delivery fails due to incorrect address or multiple failed attempts, the product will be returned to us. Re-shipping charges may apply.

Contact Us:
For any shipping-related queries, please reach out to us at support@zachi.in.