Shipping Policy
Shipping Policy
Order Processing:
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next working day.
Shipping Timeline:
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
- Remote Areas: May take up to 10 business days
Please note, delays might occur during high-demand periods or due to unforeseen circumstances.
Shipping Charges:
- Prepaid Orders: Free shipping on all orders above ₹999
- ₹49 shipping charge for orders below ₹999
- Cash on Delivery (COD): Additional ₹50 COD fee applies
Order Tracking:
Once your order is shipped, you will receive a tracking link via SMS/email to track your package in real-time.
Delivery Partners:
We use trusted courier partners like Delhivery, Bluedart, XpressBees, etc., to ensure safe and timely deliveries.
Undelivered Orders:
If the delivery fails due to incorrect address or multiple failed attempts, the product will be returned to us. Re-shipping charges may apply.
Contact Us:
For any shipping-related queries, please reach out to us at support@zachi.in.